FAQs

When will my order be shipped?

We typically process and ship orders within 1-2 business days after confirmation. Please note that weekends and holidays may cause slight delays in shipping.

How can I contact customer service?

You can reach us via email at playvillefun@gmail.com. Our customer service team will respond promptly to assist with any inquiries.

How long will it take to receive my order?

Delivery times vary depending on your location and selected shipping method. Generally, orders arrive within 5-10 business days after shipping. Tracking information and estimated delivery dates will be provided once your order is shipped.

How can I return an item?

If you’re not satisfied with your purchase, you may return it within the specified time frame. Please contact our customer service team for the return process and detailed instructions. Items should be in new condition and include original packaging.

Do you offer a 100% satisfaction guarantee?

Yes, we offer a 100% satisfaction guarantee for 30 days. If you're not satisfied with the product within 30 days, please contact our customer service team, and we’ll arrange a return or exchange for you.